full master password still required even though....

drschwartz

I've set my iPad app (I believe; see the attached image for my current settings) to only require the quick unlock code. Yet, I'm still asked to enter the full master code when accessing the 1Password app. Any idea what the issue might be?

TIA,
David

hawkmoth

I don't believe it is possible to set the app so that you never have to enter the master password. If the app times out in the background, you'll need to use the master password to regain entry. I like it that way. It means that someone who gets into my iDevices would have a simple code option if s/he is trying to break in.

drschwartz

The app on my iPhone is working just the way I'm describing...all I need is the quick code. If the code is enough to keep someone out of my phone, it's enough to keep someone out of iPassword.

hawkmoth

Well, you will need to wait for an AgileBits support person if you don't think I've given you the right information. As I said, to the best of my knowledge there is no way to completely bypass the master password permanently.

Megan

Hi @drschwartz‌

Unfortunately, the issue you are seeing is a result of the iOS closing the app in the background. When you stop using 1Password, the iOS app will keep track of how long it’s been in the background in order to ensure there’s enough memory for your current and most recently used apps. 1Password can remain unlocked in memory only until iOS is forced to fully close the app in the background to reclaim its memory block, so that your current apps can use it. How long an app can remain in memory depends on the amount of memory available, and how much memory your active apps require. I believe all inactive apps are closed after a period of 5 minutes.

Please note that when the iOS closes an app in this way, it still remains in your list of open apps, so you won't see much of a difference, but the iOS will essentially re-open the app the next time you switch to it. When 1Password is re-opened in this way, it will require your Master Password.

drschwartz

Thanks but then why do I see different behavior on my two iOS devices?

hawkmoth

??? I thought this whole discussion was about the iOS version. Maybe is misunderstand that last reaction.

drschwartz

I have two iOS devices: iPhone and iPad. My question pertains to my iPad as my iPhone already behaves in the manner desired, ie, when I'm challenged, I only have to enter my quick password.

hawkmoth

If your iPhone never asks you for your master password, something is wrong. @Megan described the expected and normal behavior, which applies to any iOS device.

Jasper

Hi @drschwartz‌,

If you've got a newer iPhone, it may be able keep the app in memory for longer, therefore the quick unlock code may be persisting for longer.