4.5 Tags Problems - Some items do not have their tags, others do
Very excited to see tags in 4.5. Unfortunately, several of them are not syncing properly.
For example, I've got one tag applied to 292 items on the mac desktop. In 4.5 on iOS, the tag shows up, but only has 16 items. All the other items have synced -- they just don't have the tag.
Comments
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Hi @Chris100,
Thanks for bringing this to our attention. If your database is up-to-date on your Mac, I'd like to try reinstalling the iOS app and see if that gets things fully synced over. To start fresh, please try:
- Tap & hold on the 1Password icon on the home screen. It will begin to move slightly, and an x will appear on the corner.
- Tap the x on 1Password, and confirm the deletion.
- Press the Home button to stop the other apps on your screen from moving.
- Delete the Data on iCloud (if it exists): http://learn2.agilebits.com/1Password4/iOS/Tutorials/ios-reset-data.html
(Please note that deleting the 1Password data in Documents and Data is removing only the sync data from the device, and has no effect on the 1Password data stored in iCloud.)
- Restart your iOS device
- Now, visit the App Store on your device, and tap the Purchased section (on iPhone, Purchased is nested within Updates).
Find 1Password in your purchase history and tap the cloud icon to re-download, free of charge.
When you open 1Password 4 for the first time, select "I've Used 1Password Before" and sync via Dropbox/iCloud
Please let me know how this works for you!
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