1password4 won't open after upgrade to Mavericks

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fvn
fvn
Community Member

I upgraded 1p from 3 to 4 about two weeks ago from agilebits web site.
Today I upgraded to Mavericks and 1p4 do not open. It seems that mini is working.
I still have 1p3 istalled as I never deleted and yes this open.
To resume after upgrading Mavericks 1p3 open and 4 don't work
Any suggestion?

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  • fvn
    fvn
    Community Member
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    forgot to mention that when I tried to use the extension appear a new windows browser with this info attached

  • Stephen_C
    Stephen_C
    Community Member
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    You need to un-install the version 3 browser extension and then install the version 4 extension (1P4 > Install Browser Extensions). I'm not clear whether you have done that.

    Please post back if you need more help.

    Stephen

  • fvn
    fvn
    Community Member
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    Yes I did all of that before to upgrade to mavericks.:
    Resuming: ! installed 1p4, unistalled all browers extension, installed new browser extension for 1p4. All fine up to here and that was two weeks ago. (I never deleted the old 1p3 app)
    Yesterday upgraded from ML to Mavericks and now 1p4 don't open anymore while 1p3 still working. I am not talking of the extension, I refer to the app.
    Thanks

  • Stephen_C
    Stephen_C
    Community Member
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    Have you tried re-installing 1P4?

    Stephen

  • fvn
    fvn
    Community Member
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    No i did not, I will try today.
    Thanks

  • fvn
    fvn
    Community Member
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    Deleted and reinstalled seems to work
    Thanks

  • Stephen_C
    Stephen_C
    Community Member
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    I'm glad it's sorted for you.

    Stephen

This discussion has been closed.