I can't find my license

MikisunshineMikisunshine Junior Member

I have had 1Password for awhile and have several problems. I installed 7 not realizing it wasn't covered by my license for 6. so I'm back to using 6 however,

  1. I can't uninstall 7 as it keeps telling me that the program is still running when its not. And yes, I tried Force Quit but the app wasn't even listed.
  2. 1Password 6 isn’t recognizing my license and its gone from my computer. I had to get it from my MacBook Pro but it keeps telling me...

      1Password for Mac license required
      This is not a 1Password for Mac license. Please 
      verify you copied the key from your 1Password 
      for Mac purchase and not another product.

I even copied the file itself to Dropbox but I can't find a similar folder on my iMac to put it.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • LarsLars Junior Member

    Team Member

    @Mikisunshine - let's try to keep things that are related confined to a single thread, if that's OK. We've replied to you once more via email and also in the other thread; let's keep the conversation going in those channels.

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