1PW no longer autofills login credentials, after updating to 7.3.657

cappy

I was using 1PW a lot yesterday, had no problem with autofill.
Today, after updating, autofill no longer works - even on the same website.
Windows 7 Pro, 64-bit

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1Password Version: 7.3.657
Extension Version: ???
OS Version: Windows 7 Pro 64-Bit
Sync Type: icloud

Greg

Hi @cappy,

Thank you for getting in touch!

I'd like to ask you to create a Diagnostics Report from 1Password 7 on your PC, where you bumped into these issues:

Sending Diagnostics Reports (Windows)

Attach the Diagnostics Report to an email message addressed to support+windows@agilebits.com and let me know once you send that email. I will find that email on our side and we will take a closer look at what is going on.

Cheers,
Greg

prime

My wife had this same issue on her work computer (also windows 7 and 1Password) A restart of the computer fixed it.

Manaburner

Sounds a bit like this issue here: https://discussions.agilebits.com/discussion/100096/multiple-clicks-to-fill-password#latest At least it points in the same direction

Greg

@Manaburner: The issue you linked to sounds different, but we are still investigating.

@cappy: Have you tried to restart your computer? Does Autofill work after that? If it doesn't, please share a Diagnostics Report, it will be helpful. Thanks!

Cheers,
Greg

cappy

@Greg
I've sent the diagnostic report.

I've also rebooted- 1PW seems to be working now, at least on the URL I was referring to in my original post.

bundtkate

Thanks, @cappy! Do let us know if it continues working as well. Hopefully a reboot was magic and all is well from here, but we'll take a look. :chuffed: