Asked for 2FA every time on 1password.com

edited January 24 in Lounge

Hi all,
I've set up 2FA for 1password.com using google authenticator, and it works. The only issue is that it requires me to enter the code every time I log in (using of course always the same computer). Is this normal? I use Firefox on Debian Stretch.

I can use the app and 1password X without entering the code every time.

Thank you!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Hi all,
    I have set up 2FA on 1password.com and it seems to work. The only issue is that I'm asked to enter the code every time I log in (of course using the same device). Is this normal? I use Firefox on Debian Stretch.

    I can use the app and 1password X normally, entering the code just once.

    Thank you!


    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided

  • @riccardobrasca Do you maybe delete all history, cookies, etc. when Firefox closes? This will log you out from 1Password.com. Same goes if you are using "In Private Mode" or how it's called with Firefox

  • I deauthorized manually the browser reauthorized it, now it seems to work correctly... I will let you know if this happens again.

  • brentybrenty

    Team Member

    Thanks for the update. You shouldn't have to reauthenticate if you aren't deauthorizing from your account or clearing/resetting your browser, but we're here if you need us. :)

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