How can I delete an account to join a business team with the same email?

My work team signed up for the business version. I set up a trial membership with my work email not knowing how to set up being part of the team. Now it will not let me use the join link I was sent to join the team account because it says that the email is already in use. How can I delete the other account so that I can now join the team?

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  • brentybrenty

    Team Member

    @Violet: It's no problem to have a business, team, or family account under the same email address. The only thing you can't do is have multiple individual memberships under the same email address. Just use the link in the invitation from the company to join and create an account through their membership, rather than setting up your own new membership. That way it will be billed to them too. :)

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