Don't get email with code

Hi,
I purchased 1password subscription on App store yesterday. But I don't receive the 6 digit code to register. I've tried multiple times.
What am I doing wrong.

Best regards,
Thomas Styrwoldt


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS
Sync Type: Not Provided

Comments

  • BenBen AWS Team

    Team Member

    Hi Thomas,

    I'm sorry to hear about the trouble. Could you please add [email protected] to your address book and then try again? If you still aren't seeing it please make sure it isn't getting caught in your spam filter. If that still isn't working do you have a different email address you could try?

    Thanks.

    Ben

  • Hi Ben,
    I added the email address above but I still don't get the 6 digit code.
    I don't have the time or knowledge for this, so I cancelled my subscription.

    Maybe I try again in a while.
    Thanks for trying to help me out though.

    Regards,
    Thomas

  • BenBen AWS Team

    Team Member

    Okay. If you change your mind we'll be happy to help. :+1:

    Ben

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