Ctrl-\ Doesn't Show List of Logins in Chrome When Multiple Logins are Saved

edited February 2012 in 1Password 4 for Windows

I'm running 1Password on Windows 7 Pro, 64bit 6.1 SP1. Browser is Chrome 17.0.963.46 m.

I have several logins saved for various different Google accounts. If I am at a Google login page and I click on the 1Password icon in the browser, I see a list of the saved logins and can choose one. I used to see the same thing (a list from which I could choose a login) when I would type the Ctrl-\ hotkey. Since about a month ago, however, the Ctrl-\ hotkey fills in one of the logins without bringing up the list at all. The login that is filled in isn't even the first one in the list.

Perhaps I designated one of the logins as a "default" for the Ctrl-\ hotkey and need to un-designate it. In any case, I'd like to be able to use the Ctrl-\ hotkey to bring up a list of options as before.

Thank you


  • khadkhad Social Choreographer

    Team Member
    edited February 2012
    Welcome to the forums, Agility. I'm sorry that you are having this problem.

    Unfortunately, I am not able to reproduce the problem. Can you provide the URL you are viewing in Chrome when you see this behavior as well as the URLs in the Login items?
  • Thank you, Khad.

    I edited the URL in one of the login items to the URL I see when redirected after typing "www.gmail.com" (specifically, it's https://accounts.google.com/ServiceLogin?service=mail&passive=true&rm=false&continue=https://mail.google.com/mail/&ss=1&scc=1&ltmpl=default&ltmplcache=2). That seems to have done the trick. The previous URL was a really long one that may have had some redirection junk info in it. Interestingly, one of my other login items has as its URL https://accounts.google.com/ServiceLoginAuth. It also seems to work fine at Google login pages. Anyway, thank you again.
  • khadkhad Social Choreographer

    Team Member
    I'm glad I was able to help! We always recommend saving Logins directly within the browser which will automatically save the correct URL and avoid this sort of situation in the future. :)

    If we can be of further assistance, please let us know. We are always here to help!
  • DBrownDBrown 1Password Alumni
    Just saving a Login item from within your browser won't necessarily prevent the kind of problem you describe, Agility.

    When the 1Password extension saves a Login item, the URL it records will be exactly what's shown in your browser's "location" field, including any additional parameters. The best way to clear out that "cruft" (or to avoid it altogether) is to save the Login at the site's login page (rather than the "new account" or "change password" page).

    I hope that helps. Do let us know if you have any other questions.
This discussion has been closed.