Changing from Apple to 1Password Subscription


I'd like to move from an Apple subscription to a website subscription. I believe the team member @Frank has been very helpful in similar issues but those threads are already closed. Would there be someone that can help me with this?

I've already canceled my subscription with Apple and would like to have some back-end magic help.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • BenBen AWS Team

    Team Member

    Hey @Paul88

    We can definitely help with this. Unfortunately it requires some manual action on our part at this point. Hopefully we'll be able to better automate it in the future. For now the way to get this done is by emailing our sales team at [email protected]. When you email in you'll get a support ID from BitBot. Please post that ID here so we can 'connect the dots.'



    For anyone other than Paul88 reading: it is not necessary to post in this forum. Emailing our sales team is sufficient. :+1:

  • Paul88Paul88
    edited February 4

    Thanks @Ben! The support ID from BitBot is:

  • BenBen AWS Team

    Team Member

    Thanks @Paul88. Replying to your email now. Let's continue the conversation there. :+1:


    ref: BQQ-65241-533

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