chrome login intermittently fails to fill in userid and password version 7: sometimes works?

We have installed 1P on 3 PC (Windows 8.1 and chrome 72.0.3626.96). We cannot get many logins to work consistently. We are trying to use vaults and they work sometimes but mostly NOT. They don't fill in and the "suggested items" which appear to be correct don't fill in anything. We also just installed the Chrome extension on each PC after installing 1password. We are "upgrading" because of the Chrome update that makes our standalone 1P NOT WORK...NOT GOOD!

1Password Version: 7.3.657
Extension Version: 1.14
OS Version: Win 8.1
Sync Type: Dropbox?
Referrer: forum-search:chrome login fails to fill in userid and password version 7


  • GregGreg

    Team Member

    Hi @cheryl1357,

    I am sorry to hear you bumped into troubles with 1Password 7!

    First of all, please try to use Ctrl + \ keyboard shortcut to fill your credentials on the webpage. Does it work?

    Additionally, please try to update to the latest beta and check, if the issue remains there. You can switch to beta updates in 1Password 7 > Settings > Update > Update channel.

    Please let me know how it goes. Thank you!


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