change subscription from family to individual

Hi - I subscribed to Family subscription through iTunes. I would like to change to individual plan. I saw that I need to cancel my iTunes subscription which I have set up to end on 2/25/19. Now what do I need to do so that once it ends I can convert to individual without losing all my data? Thank you


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:change subscription from family to individual

Comments

  • BenBen AWS Team

    Team Member

    Hi @bluv

    Please reach out to our team at [email protected] from the email address associated with your membership. We'll be happy to help, but this kind of requests has to come through a verified email. When you email in you'll get a support ID from BitBot. Please post that here.

    Thanks!

    Ben

  • My support ID is #GBC-42439-318. Thank you

  • BenBen AWS Team

    Team Member

    Thanks @bluv. It appears Lauren has replied to you via email with the next steps. If you need further assistance with this please reply to her via email.

    Thanks!

    Ben

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file