My password data didn't migrate from my mac account to my iphone

I set up my account today on my mac. I downloaded the app on my iphone. I scanned the barcode and the account was migrated from my mac. But none of my password data migrated. What went wrong?


1Password Version: 7.2.4
Extension Version: Not Provided
OS Version: os 10.13.6
Sync Type: icloud
Referrer: forum-search:passwords didn't migrate from mac to iphone

Comments

  • ag_kevinag_kevin Junior Member

    Team Member

    Hi @gman500,

    It appears you may have created a second account, and ended up scanning the wrong one. I recommend emailing us at [email protected] and include the link to this discussion in the message, so we can discuss more details about the account. For subject put "Two accounts, attn: Kevin". When you've sent the email, post the ticket number back here and I'll look it up and reply as soon as possible.

    Cheers,
    Kevin

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