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Logins flicker when scrolling through list

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emerick
emerick
Community Member
in 1Password 4 for Windows
Warning No formatter is installed for the format ipb

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  • khad
    khad
    1Password Alumni
    edited February 2012
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    Warning No formatter is installed for the format ipb
  • khad
    khad
    1Password Alumni
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    Warning No formatter is installed for the format ipb
  • emerick
    emerick
    Community Member
    edited March 2013
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    Sorry, I forgot about this problem for a while (OK, a year :-) )

    1. No Logitech drivers installed.
    2. Just Microsoft Security Essentials (no third-party software).
    3. Nope, the entire logins pane flickers when scrolling. It's especially apparent when you scroll by dragging the scrollbar's thumb.

    I'm surprised you can't reproduce the problem. I've seen it on both of my Windows PC's now, even with the latest version. I feel like it's just a lack of double-buffering in 1Password's scrolling implementation on Windows.

  • khad
    khad
    1Password Alumni
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    This sounds like it could be related to the issue with McAfee (even if you don't actually use McAfee specifically). Be sure you are using the latest version of 1Password and then:

    1. open regedit
    2. navigate to this key: HKEY_CURRENT_USER\Software\Agile Web Solutions\1Password
    3. right-click in the name/value panel, then click: New > DWORD Value
    4. enter the following new value name: "WatchDataDir" (no quotes)

    Does that help?

  • emerick
    emerick
    Community Member
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    Shoud I set WatchDataDir to any particular value or just leave it at 0? I tried with both 0 and 1 (restarting 1Password each time) and it didn't make any noticeable difference.

  • khad
    khad
    1Password Alumni
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    Leaving it at the default should be fine, but I could have been off base. It was my first hunch. If you're still having trouble, could you please send us your Diagnostics Report?

    Select Help > Diagnostics Report > Export to File from the menu bar in 1Password. Then attach the report to an email to us: support@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

  • emerick
    emerick
    Community Member
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    Done, thanks!

  • khad
    khad
    1Password Alumni
    edited March 2013
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    Thanks! If no one has replied yet, I know they will soon. :)

  • blackholexplorer
    blackholexplorer
    Community Member
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    I had a similar problem. 1P would continuously flicker making the program unusable. The above work around fixed the flickering and make it usable. I suspect this flickering is related to another problem I am having, posted as its own thread. In that case, dropbox, the agile agent, and my anti-virus seem to conflict; causing a circularity with file change detection. But, this is just a thought.

  • khad
    khad
    1Password Alumni
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    Thanks for following up here. I've replied in the other thread you started.

This discussion has been closed.