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I bought a 1password app but I now can't login. It tells me I need an authenticated account

I have used 1password happily for years. I recently updated my password and I now can't login - either with my old pw or the new one. It tells me that I need an authenticated login?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 10.14.2
Sync Type: icloud
Referrer: forum-search:I bought a 1password app but I now can't login. It tells me I need an authenticated account

Comments

  • Hi @CodeNameMantra

    I'm sorry to hear you're having trouble logging in.

    It tells me that I need an authenticated login?

    As far as I can tell that isn't a term that we use anywhere. Could you please post a screenshot of the message you are seeing?

    ▷ How to take a screenshot

    Ben

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