Upgraded from version 4 to 7 but now shows read only

Hi guys. I use 1 password on my Iphone, Windows computers (3 of them) and now I can't save passwords. I upgraded from version 4 to 7 but now shows read only and to input the licence key which I tried but doesn't work. I purchased the licence a while ago. I prefer not to pay monthly but to purchase the licence one time. Am I supposed to buy this program again for version 7?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • MikeTMikeT Agile Samurai

    Team Member
    edited February 2019

    Hi @Jeff_Ward,

    Thanks for writing in.

    We've stopped selling licenses for 1Password 4 more than a year and half ago.

    Yes, you'd need to purchase a new license for 1Password 7 for Windows. However, if there is some confusion with the license and it is more recent, please email us at [email protected] and we'll help you with this.

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