How do I verify that I have a paid 1Password account? (I've forgotten.)

rpwhiting49

Evidently I installed 1Password on my computer and iPhone early last year (or the year before?) on a trial basis, but I'm not sure if I paid for it or not. Anyway, it's still on my computer and iPhone, but I don't remember the password so it's useless. I just want to be certain I'm not still paying for it on any sort of subscription basis, since I'm not using it. How can I verify that, please?

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Referrer: forum-search:How do I verify that I have a paid 1Password account? (I've forgotten.)

Ben

Hi @rpwhiting49

I'd be happy to help confirm that for you. We're unable to look up or make changes to anyone's account based on a request through this public forum, but if you could please email me from the email address associated with your membership we can take a look. I can be reached at support+billing@1password.com. When you email in you'll get a support ID from BitBot. Please post that ID here.

Ben

rpwhiting49

Ben, thank you. My email I’ds are (I sent via three addresses since I don’t recall which one I might have used originally):

rpwhiting49

For your reference, your support ID is [#ELN-41169-588].

rpwhiting49

Ben, apparently your email server suspected me if being spam and timed me out for five minutes. Here are the other two ids from my emails from other accounts.

KII-86622-299

ABN-38578-593

Thank you

Ben

Hi @rpwhiting49

I've replied to each of your emails. I hope that helps. If there is anything else we can do, please don't hesitate to contact us.

Ben

rpwhiting49

Thanks again!

Ben

You're very welcome @rpwhiting49. :)

Ben