I want to use Autofill to fill in data on web sites using different languages

Autofill works successfully of course on web sites communicating in English, but I also need to be able to use it with web sites in different languages, so that the identifier token "Credit card number" &tc may be something completely different.
What's the preferred way to handle this ?

1Password Version: 7.1.2
Extension Version: Not Provided
OS Version: OS X 10.13.6
Sync Type: Not Provided
Referrer: forum-search:autofill different languages


  • Hi @Big_D,

    For Credit Card and Identity items the detection of a fields purpose is hardcoded inside of 1Password. If you find filling with a Credit Card or Identity item doesn't work for a particular site the best thing to do is report it to us so we can learn where 1Password is weak and look towards fixing it. 1Password is stronger when it comes to sites in English than some other languages and that is something we will need to improve on.

  • Okay. I think that I've seen some "foreign" sites where fill hasn't worked. I'll be more careful now and make a specific note of them.

  • ceceliacecelia

    Team Member

    Sounds great @Big_D. Please do let us know if you come across filling issues on any specific sites so we can investigate them and work on fixes for them. :)

  • Here at last is an example for you, from the payment web page of a large Icelandic credit card company.
    1Password credit card fill didn't work here.

  • ag_anaag_ana

    Team Member

    Thank you for sharing this @Big_D! Unfortunately this is what I get when I try to open that link:


  • Big_DBig_D

    Ah. Everything depends on context …
    Try this to reproduce the situation. It takes a little bit of work but has no financial consequences:
    Access URL https://heillandihugur.is/products/oll-namskeid. Select a product with non-zero cost, click on “Setja í körfu”.
    On the next screen fill i the required information as shown. e.g. 0101456789 / NN / bb / 101 Miðbær / 1234567 / [email protected] / / √
    Click on “Staðfesta pöntun”.
    If this doesn’t work or you need more information let me know.

  • ag_anaag_ana

    Team Member
    edited May 5

    Thank you @Big_D! That was perfect, and I managed to reproduce this on my machine.

    I will now open an internal issue so our developers can take a look at this and see if there is anything we can do to make 1Password fill on this page too :)

    ref: xplatform/filling-issues#516

  • Hi!
    Here's another Icelandic web site, this time a widely-used ticket purchasing web service, tix.is, where 1Password Autofill doesn't find the credit card number field.
    Make it happen! :-)

  • ag_anaag_ana

    Team Member

    Hi @Big_D!

    I have just tested this and 1Password was able to fill the credit card number on that website for me. It's been a while since your first report, so can you please confirm what 1Password version and 1Password browser extension version you are using right now?

    Thank you!

  • Hi again.
    1Password version 7.3; Firefox browser extension

  • LarsLars Junior Member

    Team Member

    @Big_D - for what it's worth, that combination works just fine for me here as well. I'm not sure what might be causing it on your end. Is your version of Firefox up to date? What version are you using?

  • Firefox is at 66.0.5, which I think is up to date.

    Maybe this is a false alarm on my part. Something untoward came up – I forget now precisely what – and maybe I jumped too quickly to my anticipated conclusion. :p I’ll check ...

  • LarsLars Junior Member

    Team Member

    @Big_D - 67.0.1 is the current stable FF release, but I would find that a less-likely culprit (though it's definitely a good idea to update). Let us know what you discover. :)

  • Big_DBig_D
    edited June 14

    Ah – I see now what’s happening.
    When using Autofill the credit card number (stored in 1Password in the form “nnnn nnnn nnnn nnnn”) was filled into the field ‘Gjafakort’ (Gift card) which appears previous to the credit card number on the screen.

    1Password Version: 7.3
    Browser: Firefox 66.0.5
    Extension Version:
    OS Version: OS X 10.13.6

  • ag_anaag_ana

    Team Member

    @Big_D: Are you by chance logged in to the website? I could not find a page with a gift card field to test this.

  • Your conjecture seems to be correct.
    I was indeed signed-in as a recognised user (you can just see the beginning of my name in the top right corner).
    Trying to purchase a ticket without signing in resulted in a web page without the gift card field.

  • ag_anaag_ana

    Team Member
    edited June 18

    Thank you for the confirmation @Big_D! I will open an internal issue so our developers can look at this ;)

    ref: xplatform/filling-issues#587

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