Hello all! Here is my issue.
A few days ago, I decided to try 1Password. I clicked on a trial membership for family, and set-up a master password, downloaded a key, etc. THEN I downloaded the app for my mac. I put in some information here, thinking it was automatically connecting to the account I had created, but it was not. It set-up a SEPARATE individual account that was not connected to the family plan I had just tried. I must have made a typo when putting in the master password, because I CANNOT get in to this account. So I got very frustrated and deleted both of the trial accounts associated with my email address, uninstalled the program from my mac, and decided to move on.
Today, I decided to give it another go. I set-up a new individual trial, picked a master password, and got a secret key. All was well UNTIL I tried to reinstall the application for mac. The SAME OLD Secret key is showing under the account info, and it won't let me make any changes until I log in, which is impossible unless I somehow magically guess the spelling error that I made before.
Am I just out of luck using the mac application? Is there any way to "reset" it to forget the old account? Also, I am a bit scared that I am going to be charged twice since this account that I thought was deleted is still controlling the laptop application.
NEVERMIND! I GOT IN!! I FIGURED OUT WHAT I MISSPELLED! IT'S A MIRACLE!
But I can't figure out how to delete this, so sorry
1Password Version: Ipassword7
Extension Version: Not Provided
OS Version: MacOS Mojave 10.14.3
Sync Type: iCloud?