1Password 7 will not install on windows 10

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Hi,
For the longest time 1Password 6 would not update this was never a problem because I am still running 1password 4. Off course now it is a problem because I no longer can use it with chrome.

I unistalled 1password 6 and tried a fresh install of 7 and the .exe file does not open, even when running as administrator.

What can i do?

Thanks!


1Password Version: 4
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • wendy_orangeseed
    wendy_orangeseed
    Community Member
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    NVM

    Found answer in another thread. Ddd this and then updated through the app.

    If it is Windows 10, please try installing 1Password 7.2 first and see if it works: https://c.1password.com/dist/1P/win6/1PasswordSetup-7.2.617.exe

  • Glad you found it, @wendy_orangeseed! It's actually those 1Password 6 folders giving the installer trouble – removing them (assuming you don't have data there you want) works as well. We've got this fixed up internally, so I hope we'll soon not be getting quite so much mileage out of these "can't install" threads and it will be able to just work. :chuffed:

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