[Subscription] Subscription Through Google Play Didn't Sync


I canceled my subscription last month (February 10, 2019) since I wanted to subscribe through Google Play Store as I wanted a subscription fee based on my local currency.

It's due to me using a Wallet App and I wanted to record my subscription on 1Password automatically.

Another reason is that when I receive an SMS from my bank about my payment to 1Password. It shows to me I paid "Stripe" instead of "1Password" which confuses me a lot since I don't know which service I subscribed to using Stripe I paid for. Which makes me hate "Stripe" more.

Thus, the move for the subscription through Google Play.

Please check my account since it's already "Frozen"!

I want to subscribe, please check and fix.

1Password Version: 7.1.1
Extension Version: Not Provided
OS Version: MIUI 10.2 POCO
Sync Type: Not Provided


  • Update:
    The subscription pushes through on Google Play. I just subscribe via a 2nd attempt.

    I'm subscribed now. :)

  • ag_anaag_ana

    Team Member

    Hi @Zeinfier! I’m sorry for the trouble.

    I am very happy to hear things are working as expected now. If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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