very slow to fill fields in Chrome, often fails altogether

Options

Often (70% of the time) clicking on 1password turns the button blue, but no response; or the box disappears but the web field is not filled. When it gets stuck, I can click outside the box, closing it, and try again. The problem seems to get better the more I visit a website, but not sure. Bottom line: I have to make many attempts to successfully fill fields. Thanks in advance for any help.


1Password Version: 7.3.657
Extension Version: Not Provided
OS Version: Win10
Sync Type: Not Provided
Referrer: forum-search:1password is very slow to fill fields in Chrome, often fails altogether

Comments

  • Greg
    Greg
    1Password Alumni
    Options

    Hi @twisser,

    Thank you for reporting this!

    Does this issue remain in a different browser, e.g. Firefox? If it does, please try to update to the latest beta version, reboot your PC, and check again. You can switch to beta updates in Settings > Update > Update channel.

    Thanks in advance! :+1:

    ++
    Greg

  • twisser
    twisser
    Community Member
    Options

    Updating to the latest beta has significantly improved performance. Thanks!

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    Awesome! Thanks for letting us know. We're here if you have any other feedback. :chuffed:

This discussion has been closed.