Windows additional form fields fill

I have some forms that require more than just username and password. Even though I add the additional field to one password, it will not auto fill the additional field. I see the dom being modified by 1 password, but the value is not set. Any help is appreciated.


1Password Version: 7.3.657
Extension Version: 4.7.3.90
OS Version: Windows 10
Sync Type: Dropbox
Referrer: forum-search:windows

Comments

  • brentybrenty

    Team Member

    @awal: It's not something we can really help with -- whether that be offering a workaround or improvements in the future -- without knowing the specifics. So if you'll let us know the URL and browser version you're using, we can take a look.

    Otherwise, in many cases manually saving a new login for the site will allow 1Password to save additional information from the form to fill better. Just try these steps to save the login manually:

    1. Navigate to the website
    2. Enter your login credentials
    3. Click the 'keyhole' icon to bring up the extension
    4. Click the 'gear' icon for Settings
    5. Click Save New Login
    6. Give it a name and Save
    7. Close the webpage and select your new login from the extension to have 1Password Go & Fill
    8. Submit the form

    Give that a try and let me know. :)

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