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Migrate from iTunes to Direct

mikegustavson
mikegustavson
Community Member

I currently have an iTunes Individual subscription, expiring in July.

I want to move to a Family subscription, preferably billed direct.

Is there a way to do this? I know I can cancel the iTunes subscription, but can I somehow get credit for the remainder? Is there a way to easily migrate?


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Comments

  • ag_ana
    ag_ana
    1Password Alumni
    edited March 2019

    Hi @mikegustavson! Welcome to the forum!

    I will be happy to help you with the migration, and I can also help you get credit for the remaining time :)

    To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com so we can continue the conversation there? Please add the following ticket mask to the subject of your email, including the square brackets, so we can locate your email:

    [#VLJ-79827-636]

    For anyone else reading, please note: this ID is for @mikegustavson only. If you’re experiencing the same issue and need help, please ask us for your own ID.

    Looking forward to hearing back from you!

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