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Forgotten passwords!

patoriain
patoriain
Community Member
edited April 2019 in Memberships

I notice that I have been billed for two subscriptions to 1Password
On 1st Feb I was billed on AMEX for £34.87
On 3rd Mar I was billed onAMEX FOR £34.00
My name is [removed by AgileBits, this is a public forum] and I may be on your system under the email addresses
[removed by AgileBits, this is a public forum].
I have forgotten my password and do not know how to proceed.
I appreciate that I will have lost any data on my account, I only want to start one account and
Keep it active.
Thanks
Pat Ryan


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I appear to have two accounts, but I have forgotten my passwords. There

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @patoriain! I'm sorry for the trouble. It sounds as if you may have signed up for more than one account, indeed, but we don't handle these sorts of personally-identifying issues in this public forum, where anyone with an internet connection can read it. I've removed your full name and your email addresses as a precaution, and what I'd suggest is for you to contact support+billing@1password.com -- one of the team there will be able to get you squared away.

This discussion has been closed.