Crash after update to Version 7.3.BETA-10 (70300010)

orbitorbit Junior Member

Immediately after updating 1P crashed with attached error. That said, I logged in and everything appears to work normally.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_anaag_ana

    Team Member

    Hi @orbit!

    Can you please send us the crash report to [email protected] so we can take a closer look and try to see why this happened?

    You should also receive a support ID after you do this. If you can post it here once you receive it, we can then locate the message in the system and connect the dots :)

    Thank you!

  • orbitorbit Junior Member

    Hi,

    I sent in a report. I sent it directly from my email to support. I want to make sure you received it.

  • Hello @orbit,

    When you say you sent it in, was it using the crash reporter window that hopefully appeared when you next launched 1Password? It would have contained two fields, one for a name and another for an email address if my memory serves me correctly. If that's how you sent the report in is it the same email address as you've used here in our support forum?

    The answers to those will hopefully allow us to track the report down as only certain people can review/search crash reports.

  • orbitorbit Junior Member

    Hi,

    I attached it to an email to support. The error is still happening. I ran the diagnostic again. The email option defaults to mac mail, which I do not use.

    I'm sending an email with a new report to support. Subject line: Diagnostic requested in forum - littlebobbytables

  • Hello @orbit,

    Cheers! One of my colleagues has notified me of its arrival and I shall see what one of our developers makes of the crash.

    ref: XVY-26656-736
    ref: apple-3534

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