I have purchased a 1Password "family" subscription in Feb. of this year... My wife had a separate account that she was using. We decided that we would add her to my account and pay the "family" rate vs having two accounts. Worked just fine, until a few days ago when my wife had to get a new iPhone. During the set-up and the transfer of data...when she tries to log into the 1Password account she gets the message "Account Frozen". She can access the data from her computer but not from the iPhone...or iCloud. My account...the one with the "family subscription" is valid until 2/20. I have tried every stinking DIY article published in the support pages here...and get nowhere. Just keep going in circles...is there someone to talk too...or someone that can help?????
Version 6.8.8 (688001)
Extension Version: Not Provided
_OS Version: macOS Mojave 10.14.5 Beta (18F108f)
Sync Type: Not Provided
Referrer: forum-search:Is it just me or is support non-existent here?