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2FA is active still Watchtower says that 2FA is disabled

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razasayed
razasayed
Community Member
edited April 2019 in Memberships

I have 2FA enabled via the authenticator app on my iPhone for my Dropbox and Facebook accounts, still in Watchtower both the websites show up under Inactive 2FA. Why is this happening ?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • danco
    danco
    Volunteer Moderator
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    2FA will only show as active if it is enabled using 1PW as authenticator. There is no way that 1PW can know that you are using another authenticator.

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Indeed, do you have your TOTP secret for those accounts saved in 1Password so it's generating the code for you?

  • razasayed
    razasayed
    Community Member
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    Thanks for clarifying . Yes, i was using Google Authenticator instead of the 1Password TOTP service.

  • XIII
    XIII
    Community Member
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    You can add the tag 2fa to those entries to stop Watchtower from complaining.

  • ag_ana
    ag_ana
    1Password Alumni
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    @razasayed, XIII is absolutely right (thank you @XIII).

    You can add the tag 2fa to those entries to stop Watchtower from complaining.

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • razasayed
    razasayed
    Community Member
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    @XIII @ag_ana Adding the 2fa tag did it. Very handy feature, thanks for sharing ! :)

  • ag_ana
    ag_ana
    1Password Alumni
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    You are welcome @razasayed :)

  • arturoaubry
    arturoaubry
    Community Member
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    Hey, @razasayed.

    Before knowing 1Password has TOTP built-in, I also used Google Authenticator. I just wanted to recommend you to migrate them over 1Pass, because of the convenience. Once you log in with your Username and Password through Auto-fill, 1Password also fills the 2FA code automatically, so you don't have to open the Authenticator app.

    I find that very handy and time-saving!

  • Lars
    Lars
    1Password Alumni
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    @arturoaubry - thanks for sharing the tip! :)

  • razasayed
    razasayed
    Community Member
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    @arturoaubry Oh, thats really cool !. Thanks for sharing, will migrate to the 1Password TOTP.

  • ag_ana
    ag_ana
    1Password Alumni
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    @razasayed Sounds good! Let us know what you think :)

This discussion has been closed.