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Login error on iPhone and iPad :-(

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skdibi
skdibi
Community Member

I just installed the app on my iPhone and iPad, but when I enter my password I get an error message and I can't login in. Instead, if I copy and paste the password everything works regularly. How come?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • skdibi
    skdibi
    Community Member
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    Hi
    I got it! I had entered as my login password an already used one for a website. I created a completely new one and now everything works! Thanks anyway!

  • Lars
    Lars
    1Password Alumni
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    @skdibi - Thanks for the update. That's excellent news! I’d like to be able to say I’m glad I helped you get things squared away, but since you appear to have solved the problem by yourself, I can’t hardly claim any credit for it. :-) However, around here, we’ve learned to call a win a win whether we had a hand in it or not.

    So, congratulations! Keep an eye on things and please let us know if there's anything further we can do to assist you. Otherwise, have a great week, and thanks for being a 1Password user!

  • skdibi
    skdibi
    Community Member
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    Hi Lars, thanks for you reply and however for your support. Happy to have become a customer of yours!

  • Ben
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    On behalf of Lars you're most welcome. If there is anything else we can do, please don't hesitate to contact us. :)

    Ben

This discussion has been closed.