Transfer from business account to personel

Hi,

I use 1Password in my business with several Shared Vault. For my personal use, I use the private vault in it.

I recently resign from my company, so I want to transfer my company private vault to a newly created private vault.

I added the new account in my app and it didn't propose to transfer (instruction to transfer is mentioning to do that)

In the "Item" menu, I cannot select Move for the private vault.

Can you tell me how to transfer all my information.

regards,

Merlin


1Password Version: 7.3.684
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • JacobJacob

    Team Member

    Hi @merlin_martel! Just to make sure we're on the same page, have you signed in to your own 1Password account in 1Password for Windows as well as the team account you're leaving? If so, try switching to the Private vault, then selecting the items in it and clicking the Item menu to move them to you Personal vault. If that doesn't work, please reach out to [email protected] so we can help troubleshoot things. Post back here with the ID you receive after sending us that email so we can connect it to your forum post and get back to you faster. :) Talk to you soon!

  • It did work.

    I got confuse, because depending of where I am, the share option is empty. When I when in the private vault, the Share option showed my personal account.

    I'll send you a print screen my mail if you want to investigate.

  • john_mjohn_m

    Team Member

    No problem @merlin_martel, I'll follow up with you via email shortly :+1:

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