Face ID not working

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System
System
in iOS
This discussion was created from comments split from: Secret Key.

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  • samburkhardt
    samburkhardt
    Community Member
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    Have iphone x with version 12 software installed, Have Face ID set up in settings/ Face ID& Passcode. Face ID does not open 1 Password and when I press the key symbol, nothing shows up. What do I need to do.?

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @samburkhardt! Welcome to the forum!

    If you unlock 1Password your Master Password once, do you have the option to use FaceID to unlock the app the following times?

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