Running One PW in iOs 12.1.4 . Documents function (to add a documents file) not working

Eternal19
Eternal19
Community Member
edited May 2019 in iOS

One PW version 7.3, iOS 12.1.4latest. Click the plus to add documents category and it won’t work. All other categories appear to create and work. Help please.

Running on iPad if relevant


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Referrer: forum-search:One password iOS documents not working

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Eternal19! Welcome to the forum!

    Click the plus to add documents category and it won’t work.

    Can you please elaborate on what you mean by "it won't work"? What happens exactly when you try to add a Document item?

  • Eternal19
    Eternal19
    Community Member

    Thanks for the quick reply. Exactly NOTHING.
    When you click the other categories like identity etc, it creates the listed category. With the documents, it literally does nothing

  • ag_ana
    ag_ana
    1Password Alumni

    @Eternal19 Have you already given 1Password permission to access your Photos under iOS Settings > Privacy > Photos? Is 1Password showing that it has Read and Write access there?

    Without this permission, you won't be able to add any Documents inside 1Password on iOS.

  • Eternal19
    Eternal19
    Community Member

    Brilliant! Thx. Will try.

  • ag_ana
    ag_ana
    1Password Alumni

    You are welcome @Eternal19! Please let me know how it goes :)

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