v7 Updates

in Mac

Updates are no longer in preferences. Where/How do I manage 1Password updates?

1Password Version: 7.2.5
Extension Version: 1.15.1
OS Version: 10.14.4
Sync Type: Family


  • If you downloaded it from the App Store updates are managed from the App Store. What does it say under Infos in the menu-bar?

  • ag_anaag_ana

    Team Member

    Hi @salv0!

    As peackeeper suggested, if you don't see the Updates tab, I suspect you downloaded 1Password from the Mac App Store. If this is the case, you can update 1Password from there, the same way you update your other Mac apps :)

  • I've acquired all of my versions from Agilebits. (?) From the About panel:

    1Password 7
    Version 7.2.5 (70205002)
    AgileBits Store

  • BenBen AWS Team

    Team Member

    Thanks for the update @salv0. That's strange. I'm definitely seeing an updates tab in the preferences window on that version:

    I'm not aware of any conditions under which that wouldn't be available to you. Do you see a "Check for Updates" option under the 1Password menu in the menu bar?

    Please let me know.


  • salv0salv0
    edited May 16

    I just realized, Ben, that I do have your illustrations on my Sierra host (MacMini7,1), but not on my recently purchased Mojave host (MacPro6,1). The former was an upgrade from v6. The latter was a fresh install of v7.2.5:

    I think I found the issue. The About panel on the Mojave indicates 'Mac App Store', but that is all wrong. It's not my practice to acquire one copy of an app through one channel and another through a different channel. I transferred this license from my dying MacPro5,1 to this MacPro6,1; that license was originally purchased from "Agile Web Solutions" on 2009-11-23. Additionally, the Apple Store does not display 1Password among the apps I have purchased from Apple. (?)

  • LarsLars Junior Member

    Team Member

    @salv0 - yep, that'll do it, every time. :) Mac App Store version of 1Password 7 for Mac has no in-app updates feature/preference, as updates are handled directly by Apple just like other Mac App Store-obtained software.

    A license from us dated 2009 would have been for 1Password 3 for Mac, four versions ago, and definitely wouldn't work to license the current 1Password 7 for Mac. I can't say what steps you may have taken, but if the 'About' menu says your copy is from the Mac App Store, then that's not wrong; they are different apps; the version from our downloads page is hard-coded to say so; it can't just randomly claim to be from the Mac App Store and remove the updates features.

    However, this is easily-enough solved, if you want our version instead: just Quit 1Password 7 Completely by typing ^⌥⌘Q (or just holding down the Control and Option keys as you choose Quit from the 1Password menu) and then delete the Mac App Store version of 1Password. Visit our downloads page and grab the installer for the current version (7.2.6), then run it. All your data from the Mac App Store version will be right where you left it, and the Updates panel of 1Password's Preferences should be restored. Your data may be in Read Only mode if you don't have either a standalone license for version 7 or a 1password.com membership, but either of those can be remedied. Let us know if you have any questions! :)

  • Thank you, Lars, regarding version 7.2.6. I'm good to go. You missed my point: I've been using 1Password since v3, and it's been smooth going until v7.

    How I ended up with an Apple flavor is beyond me -- I avoid Apple flavors. Apple Store does not indicate that I purchased 1Password 7. Very confusing and not helpful. I suspect the Apple-Agilebits dynamic is at the heart of my confusion and diminished product perception.

    < ... it's been slowly going downhill since OpenStep ... >

  • ag_anaag_ana

    Team Member

    Hi @salv0,

    It's great to hear that you managed to download the correct version and that things are working as expected now. If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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