Upgrade 7 included in Family membership, how to upgrade from 6

I have 1password version 6.8.8. I believe from the App store that I got 3 years ago. I just purchased the Family Subscription. I see that the update 7 is included in the Family Subscription. How can I proceed to update to 7? I tried to download version 7 from the app store, but its said installation failed. I'm guessing since I already purchased the Family subscription that I need to update from the 1 password website.


1Password Version: 6.8.8
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • brentybrenty

    Team Member

    @GeorgeFitz: What OS version are you using now, and where is your data currently (i.e. are you syncing it somehow)? You omitted that information from your post. I'll be happy to walk you through upgrading. :)

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