1Password 7(app, ext) for Windows lags & doesn't animate smoothly like 1Password 6(app,ext) for Mac

meetajhumeetajhu
edited May 15 in Windows

I have both standalone license for 1password 7(windows) and 1password 4&6(windows,mac). The new 1password 7 which uses react-native is no where close the native feel of old 1password 4 windows or 1password 6 mac. Right from unlocking the vault animation stutters, the browser extension on windows lags never responds to mouse inputs properly, has lackluster usability like the 1password mini doesn't scroll properly to last searched password when opened, no smooth scroll inside when trying to scroll for information, the two factor auth key coped notification never appears properly. I wasted 40$ buying a newer version which is inferior to older version in every way.


1Password Version: 7.3
Extension Version: 4.7.3
OS Version: Windows 10 1803, OSX Mojave
Sync Type: Dropbox

Comments

  • GregGreg

    Team Member

    Hi @meetajhu,

    Thank you for getting in touch! I am sorry to hear you bumped into the troubles with 1Password for Windows.

    It sounds like you bumped into a known performance issue, when you have a rather large local vault in the current version of 1Password 7.3. Majority of our customers are not affected by this issue, it's limited to a narrow range of setups. We believe our upcoming update will address almost all of the remaining delay issues but until we release its first beta first, we won't know for sure.

    Right now, could you please try to do the following:

    1) Uninstall the current version of 1Password 7 that you have now.

    2) Install 1Password 7.2 from here.

    3) Launch it after install, go to Settings > Update > Update channel, and disable automatic updates there.

    Does the lag issue remains in this version? Please let me know. Thank you! :+1:

    ++
    Greg

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