Had the app in iOS from 2015 (its a blue icon with a file cabinet with a lock...cascaded effect), just upgraded to iphone XS and the app would not open after backup from icloud. I erased the app from the new phone in hopes to download again from cloud. Once downloaded, the new screen asked me to setup a new code....login was different from the older app. Been trying to follow troubleshoot methods including manually typing the IP Address given from the app to recover the data. So far no luck on recovering all my passwords....can you help? Is all the data unrecoverable?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided