Copy to clipboard not work on Firefox 69 (running on Windows 7-64bit)

sbwsbw
edited May 23 in 1Password X

I'm using 1password extensions (name "1Password X – Password Manager") v1.15.2 in Firefox 69. which is running on Windows 7 64bit system.
When click the "copy" button on password field, the popup windows is closed but not any data copy to system clipboard.

The previous version of 1password extension is worked.


1Password Version: Not Provided
Extension Version: 1.15.2
OS Version: Windows 7 64Bit
Sync Type: Not Provided

Comments

  • kaitlynkaitlyn

    Team Member

    Hey @sbw – thanks for getting this on our radar! I was able to reproduce the issue on my Mac as well. We've got it reported to the team, and we'll be working on a fix before the nightly build is pushed to stable. :)

    ref: x/b5x-1249

  • Has this update been pushed since I am still having this problem.

  • brentybrenty

    Team Member

    @roblach: Firefox is currently at version 67, and I'm not having any issues there. Are you having issues with that, or just their prerelease browser? Please let us know the specifics: exact OS, browser, and extension versions involved. Thanks!

  • I'm having this issue with Firefox 69.0a1 (Nightly), both on Darwin 18.0.0 and Windows 10

  • kaitlynkaitlyn

    Team Member
    edited July 3

    Thanks for the extra details, @roblach! We've got the issue reported to our developers, and we'll continue to look for a fix. :)

    ref: x/b5x#1249

  • Also having this issue using Firefox Developer Edition v69.0b1 on Linux (Pop!_OS 19.04). Only the copy to clipboard functionality seems to be affected. I believe the breaking upgrade came this morning, and I usually catch upgrades the day they release. My FF Developer Edition runs on the Aurora update channel.

  • kaitlynkaitlyn

    Team Member

    Hey @alexsasharegan – thanks for chiming in here! We've been able to reproduce the issue on macOS and Windows as well. :( It's a bummer, but we're working on getting it resolved ASAP. I'm sorry about the inconvenience in the meantime, though.

  • Hi - I use 1Password with Firefox Dev Edition on Linux and as of today I cannot copy passwords from the browser extension either. (FF 69.0b1, 1Password extension version 1.15.3. :(

  • FF 69.0b1, 1Password extension version 1.15.3 and Copy not working again. Maybe your developers need to create some unit test for this feature?

  • brentybrenty

    Team Member

    @angry_developer: It's something we're looking into, but I'm not sure how "unit tests" would help; this isn't due to a change in 1Password, but in a prerelease browser. And it wouldn't have been possible to preemptively do a test on something that did not exist when this version of 1Password shipped. ;)

  • It is the same for me, but I use firefox ESR stable, 60.7.2esr (64 bit).

  • kaitlynkaitlyn

    Team Member

    @riccardobrasca – Thanks for the report! I tested it out myself, and you should still be able to fill with 1Password X and use the drag and drop feature.

  • Somehow, I am also experiencing the same issue on Firefox Dev Edition v69 running 1Password X v1.15.3 on macOS 10.13. I am not able to copy from the addon.

  • Same issue on Arch Linux with FF Developer Edition (69.0b4 (64-bit)) and 1Password X (1.15.4)

  • kaitlynkaitlyn

    Team Member

    We appreciate you letting us know you're running into the same issue, @ostoh and @janlghr! It's on our radar, and our devs are hard at work. I know I've mentioned this before, but drag and drop should work for now.

  • This report concerns one of the main 1PasswordX features and it is already 2 months old and still hasn't been fixed. Firefox 69 is now in beta and will be in stable in 5 weeks. I don't know what your (beta)testing flow looks like, but you should really get a fix for this out ASAP. Would be very, very annoying if the copy paste functionality was broken in FF stable.

    Is there at least any update on the issue? Is this a FF issue (if so what is bugzilla #) or is this 1Password specific? Do you use the async Clipboard API or execCommand to do the copying?

    I hope that this will be fixed very very very ASAP.

  • Greetings @lucacasonato,

    I believe it is being worked on but at the moment I'm unable to say when it will be available for our Firefox users. I will see if there is any update from the developers that I can share.

  • Glad to see this is being worked on after searching for answers on this. I didn't realize there was drag-and-drop functionality until reading through this thread, that reduces the frustration greatly.

  • kaitlynkaitlyn

    Team Member

    @ScottyChoc – I'm glad you caught my drag and drop comment! It's such an underrated feature.

    I'll update this thread once the copy button is fixed in Firefox Nightly. As of right now, version 1.16.0 is ready to go, but it needs to go through Mozilla's review process. It shouldn't be too much longer, so stay tuned. :)

  • kaitlynkaitlyn

    Team Member

    @sbw, @roblach, @alexsasharegan, @donald_i, @angry_developer, @riccardobrasca, @ostoh, @janlghr, @lucacasonato, and @ScottyChoc – I bring good news! The issue that prevented you from copying values from the 1Password X popup in Firefox Nightly/Developer Edition has been resolved in 1Password X version 1.16.0. If you haven't already received an automatic update, you can find out how to update manually here. Let me know if you have any questions!

  • Perfect! Just got the update :-)

  • kaitlynkaitlyn

    Team Member

    @lucacasonato - Awesome! :lol:

  • Thank you!!! It works like a charm

  • kaitlynkaitlyn

    Team Member

    I'm so happy to hear that, @woakas! ❤️

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