Password autofill not working on nsbonline.com

Username autofills, but the password entry happens after a redirect to a new page and does not autofill.


1Password Version: Not Provided
Extension Version: 1.15.2
OS Version: OSX 10.14.5
Sync Type: Not Provided

Comments

  • kaitlynkaitlyn

    Team Member
    edited June 2

    Hey @comatoast – I appreciate you getting this on our radar. It doesn't look like filling works at all on that second page. I can't tell what exactly is blocking the 1Password X icon or the inline menu from being shown, but I've got it reported to our developers. I haven't found a workaround other than dragging (or copying) the password from the 1Password X popup. I know that's not ideal, so we'll be working on a fix on our side. Thanks again!

    ref: xplatform/filling-issues#553

  • Thanks! This is a local bank and they upgraded to a new online banking system recently, which is when this started occurring. This may affect other small banks in the future if they are on the same front end system.

  • kaitlynkaitlyn

    Team Member

    That's good to know! I'll keep an eye our for a similar front end system on other bank websites. Hopefully once we find a solution for this one, it resolves filling issues with the same system across the board. :)

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