my upgrade discount did not work

I need to update my version and i upgraded to a family plan with an up to 50% off and it did not apply the savings in the cart please advise. I took a screenshot but you have no file upload or the file attach option...I can email it to you.

1Password Version: 1Password 6 Version
Extension Version: 6.8.9 (689001)
OS Version: OS10.11.6
Sync Type: agile


  • rickfillionrickfillion Junior Member

    Team Member

    Hi @bobby1pass,

    We can better help with this kind of thing via email as we'll likely want to ask questions that shouldn't be answered on a public forum. Would you mind using this contact form to email us and we'll get you sorted out as quickly as we can.


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