Firefox: Changed opening Shortcut not working

I recently moved from Chrome to Firefox and wanted to change the shortcut to the default shortcut used in Chrome (Ctrl + Shift + X). After changing it the Window is not opening when pressing it.


1Password Version: Not Provided
Extension Version: 11.15.2
OS Version: Win 10
Sync Type: Not Provided

Comments

  • kaitlynkaitlyn

    Team Member

    Hey @chris5790 – welcome to the forum! I just gave it a try (granted I'm on macOS), and the command-shift-X shortcut is working well for me in Firefox. I'm wondering if you have any other extensions that are using the same keyboard shortcut. To test it out, you can create a brand new profile in Firefox and only install 1Password X. From there, change the keyboard shortcut to control-shift-X and let me know if it works for you.

  • Hi,
    I just created a new profile and installed 1PW X, changed the shortcut, but the shortcut still isn't working. From what I discovered Ctrl + Shift + X is a default shortcut from Firefox that's shifting the address bar to the right when focused.

  • kaitlynkaitlyn

    Team Member

    @chris5790 – I see! I'm noticing the same when I have my cursor in the URL bar or any text field and use the keyboard shortcut command-shift-X. However, when I click somewhere on the page not inside a text field and use the same keyboard shortcut, it opens up the 1Password X popup for me. We originally went with command/control-period for the shortcut in Firefox to avoid conflict with an existing shortcut. While command-shift-X is working for me when my cursor isn't in a text field, that's likely when you'll want to invoke 1Password X, so it's probably not the best shortcut. Do you have another extension that's taking over control-period or would you just prefer control-shift-X so that it matches Chrome?

  • It’s just my personal flavor as I’m used to it because I used Chrome until I switched a few weeks ago. Any chance to have the 1PW shortcut overriding other shortcuts? I’m unsure whether the Firefox Plugin API is allowing this.

  • kaitlynkaitlyn

    Team Member

    @chris5790 – To be completely honest, I'm not sure that's possible. I haven't found much of a straightforward answer in my Google searches, but perhaps you'll have better luck!

  • There was a bug report about this 2 years ago, seems like there is no progress about this yet.

  • brentybrenty

    Team Member

    It can be hard to tell about "progress" from the outside, but certainly that seems to be the case in what's currently shipping at least.

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