Password generator functionality has changed and I can't figure out how to use it correctly

camnercamner Member

I can tell from other posts that 1P 7.3 has changed the way the password generator works. Unfortunately, I can't figure it out.

  1. Where is it, now? When I open 1P 7.3 (desktop), I can't find it in the interface at all. Is it only available in 1P Mini and the Safari extension? If it's in the desktop app, where is it? And I can't find it in 1PX in Chrome, either.

  2. In 1PX in Chrome, I could only access the password generator when on a page that wanted a password, but it didn't work for me when trying to change my password on the Citi site. [Don't worry...I didn't end up using the password in the didn't accept it!]. In the screenshot you can see that the password 1P suggested meets the conditions Citi has set. Now, the next screenshot shows that Citi has rejected the 1P-generated password, because it ostensibly lacks a digit, which it obviously does not!

  3. Unless I'm missing something, the password generator via 1PX no longer permits the generated password to be copied to the clipboard (if it does, I don't know how to enable that in 1P 7.3). This is problematical because there are times that a given website rejects a generated password due to some factor or another (e.g., in the case of Citi, one of 1P's generated passwords was rejected because it had 3 consecutive identical characters, which is a no-no for them, and then rejected passwords for lack of a digit, though that was wrong...see #2). In the past, I could paste the generated password into TextEdit and manually edit it to conform to the site's requirements. Is Agile's expectation now that one will just keep generating new passwords until 1P randomly generates a password that the site will accept, or am I missing something in the interface I should have noticed?

  4. I don't know if this is specific to the Citi site, but 1P not only filled in the password 1P generated, but it submitted it for me as well, which put me in the position of not being able to do anything other than to manually create a password that Citi would accept. That password isn't nearly as good as one that 1P's generator creates, but 1P's generated passwords are being rejected by the site.

  5. I wasn't sure if I understood correctly what I read on another post, but is 1P now automatically updating a changed password without asking me if I want to save it? I hope that isn't correct. I would be really upset to learn that a password stored in 1P was overwritten by a newly generated password which was then rejected by the site. Yes, I could dig around for older passwords, but that's a pain. There are sites where I have to futz around with 1P-generated passwords several times to get the length and/or composition correct, and if 1P is going to save each attempt automatically, figuring out which of the older passwords was the correct one could be confusing. I hope I'm misunderstanding...

Sorry if I'm being a bit peevish, but what I thought would be a quick process of getting a new password for a site and updating the password in 1P for future use turned into a nearly 1-hour long wrestling match with 1P, trying to use a function that I was sure I had mastered in the past with little difficulty.

For the record: 10.14.5, 1P 7.3, 1PX 1.15.2.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • brentybrenty

    Team Member

    @camner: Thanks for reaching out. I’m sorry for the confusion!

    In 1Password for Mac, mini, and using the desktop extension in the browser, it's here:

    In 1Password X, it's here:

    And you can also make changes to the password and copy it right from the generator as well:

    And 1Password never makes changes to an item in your vault without asking you first and you confirming it in a prompt.

    I hope this helps. Be sure to let me know if you have any other questions! :)

  • camnercamner Member

    @brenty : Thanks much for your very clear explanation. I appreciate it.

  • kaitlynkaitlyn

    Team Member

    @camner – On behalf of Brenty, you're very welcome. :heart:

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