I can access both Instagram and Dominion Energy from my 1Password account on my computer running version 7.3 of 1Password. But I cannot access either of these accounts from my Android phone which runs version 7.1.5. Both accounts are linked and I use the same subscription with both of them, so the login information is the same. I recently changed my passwords to both Instagram and Dominion Energy to something more secure. When I use 1Password from my Android phone to access either of these accounts, I get a message that the password is incorrect.
I discarded the Instagram app from my phone, thinking it might be the problem. I will try reinstalling it. Any clues as to why these sites will not work from 1Password on the phone but work perfectly well from my computer?
I can tell you that the information is syncing correctly from one account to another. In other words, when I change my password within 1Password on my computer, the change is recorded almost immediately on the phone.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided