Join family but already have Individual account

I have an Individual Account but a client wants me to join their Family to access their passwords. I have received the Join email but am unclear whether I need to create a totally new account with new Master Password or use my current Master Password to set this up? Can you advise please? Thanks

1Password Version: 6
Extension Version: Not Provided
OS Version: OS X.11
Sync Type: Not Provided


  • ag_anaag_ana

    Team Member

    Hi @francisporter! Welcome to the forum! :)

    You will need to create a new 1Password account through the invitation link you received. The Master Password can be the same one you normally use, or a different one if you prefer, that's up to you :)

    Once you have created the second account, you can add it to the app next to your existing one. It’s easy to switch between them to see exactly what you need when you need it. This tutorial shows you how you can do it, should you need it.

    I hope this helps! If you have any other questions, please feel free to reach out anytime. :)

  • Brilliant support, many thanks :)

  • ag_anaag_ana

    Team Member

    @francisporter, you are very welcome!

    Have a wonderful day! :)

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