I recently had to wipe my iPhone XS (used as my 2FA device for 1password). I use Duo as my 2FA app, and it wasn't clear that I needed to backup this anywhere. Now I cannot log into 1password on my recently wiped/clean device.
I don't have any authenticated browsers that I can use to remove the 2FA from my account (I've never used a browser, only the macOS and iOS apps), and when I attempt to follow the directions here (https://support.1password.com/recovery/#begin-recovery) to recover my account using my wife's account, I don't see the "People" option in the sidebar. Granted she's not an admin currently, so this is likely the issue.
I saw this thread (https://discussions.agilebits.com/discussion/97557/lost-two-factor-auth-contact-support-1password-com-from-accounts-registered-email-address) and was hoping that someone could assist. I still have access to my account on my other devices (macOS, iOS), but I don't have any authenticated browser sessions where I can log in and disable 2FA.
I did send a note to support email via my registered email address, and my support ID is: #IDA-31156-594.
Any help is greatly appreciated.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Wiped 2FA Device