Need some assistance to change my subscription from itunes to agilebits subscription

mr_nethead
mr_nethead
Community Member

I have canceled the subscription on itunes but on 1password billing page it still says

"Your subscription is active
You are on the Individual Plan, billed through the App Store. You can manage your subscription in iTunes."

My subscription is going to expire pretty soon please help me.

and can somebody tell me the annual subscription price in Indian Rupees (₹)?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    edited July 2019

    Hi @mr_nethead!

    We can help you with this. I am going to reach out to you via email in a minute, so we can discuss this in private, without sharing personal information on a public forum :)

    ref: BMK-24339-159

  • mr_nethead
    mr_nethead
    Community Member
    edited July 2019

    Emergency: Please sort my issue ASAP in priority. I've explained everything in the email please go through it.

  • ag_ana
    ag_ana
    1Password Alumni

    @mr_nethead, thank you for the update. Because we are already helping you via email, let's keep the conversation going over there so we don't duplicate support efforts and your waiting times.

This discussion has been closed.