Constant locking out

I disabled auto lock feature in Chrome but 1Password addon is locking itself like every 10-15 mins, It is really annoying now. How can I fix it? When I am logged in in my personal PC, I don't want to enter my master password every 10-15 mins in Chrome.


1Password Version: 1.15.3
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ceceliacecelia

    Team Member

    Hey @Naxterra! Thank you so much for taking the time to report this to us. What you're experiencing doesn't sound like intended behavior to me. I've turned off the 1Password X auto lock settings and am testing this in attempt to reproduce what you're seeing right now. In the meantime, can you tell me if this is occurring after closing (quitting) Chrome?

    1Password X is a full featured 1Password extension (for Chrome and Firefox) that can be used without a connection to the 1Password desktop app (but runs smoothly alongside it), and just like the main 1Password application, 1Password X launches in a locked state. This means you can adjust the lock settings for it (or turn them off) so it never automatically locks, making it so the extension will stay open as long as your browser stays open. However, if you quit the browser and relaunch it, you're essentially quitting and relaunching 1Password X as well, which will result in requiring your Master Password to unlock.

    Do you think that's what's causing 1Password X to appear in a locked state every so often on your device?

  • Hello

    It is true that when I close and reopen Chrome it asks for master password again but 'Continue running background apps when Google Chrome is closed' is enabled in Advanced Settings in Chrome. It should continue to run in background in theory :)

  • kaitlynkaitlyn

    Team Member

    @Naxterra – That setting can be a tricky one. It will require an app that constantly runs in the background in order to keep Chrome from closing. 1Password X isn't considered a "background app", but there are some others you can install if you wish. I found a thread that has a couple of suggestions, but make sure you're only installing extensions that you trust. I hope that helps!

  • I am using 1PasswordX due to normal 1Password addon is not working with popups. Also I am sole user of my PC so I want to access all of my passwords immediately, without having to type my master password all the time.

  • kaitlynkaitlyn

    Team Member

    @Naxterra – That makes sense. We're currently working on something we call Desktop App Integration that allows 1Password X to communicate with the 1Password native apps. While we began with 1Password for Mac, I'd expect us to move onto 1Password for Windows once the former is available in the stable version. Right now, it's only available in the 1Password X and 1Password for Mac beta builds. We'll look forward to it coming to the Windows side of things eventually. :)

  • And you don't have an ETA on that new feature, right?

  • kaitlynkaitlyn

    Team Member

    @Naxterra – That's correct. I don't have any ETA to share. As I mentioned, we're still working on bring Desktop App Integration to 1Password for Mac at the moment.

  • It would be really nice if 1Password X would support Two-factor authentication when logging-in again. Like how I can use Fingerprint on the Mac when opening the app again. I mainly use it on chromebooks so the X version is really my only way to use it.

  • brentybrenty

    Team Member

    @olafh: Two-factor authentication works when authenticating, like when you sign into your account. 1Password X does support that, just like the rest of our apps. Unlocking 1Password involves encryption though, not authentication. We have no plans to introduce security theater by having 1Password ask you to authenticate when no authentication is necessary or relevant (i.e. when your encrypted data is already on the device; it does not need to authenticate with the server to get it).

  • Sorry @brenty, I should have asked it differently. I meant to say, it would be great if 1password X could unlock the app by using fingerprint or a Fido key (or other none password method). This way I would not need to type in my Master Password each time I wanted to unlock the app. This is already possible on the Mac with the 1Password app for Mac, like to see that feature come to 1Password X as well so I can use it on my Chromebook the same way I do on a Mac.

  • brentybrenty

    Team Member

    @olafh: Gotcha. Thanks for clarifying! Indeed, we're taking some steps toward that with desktop integration (which will allow unlocking with Touch ID using 1Password for Mac + 1Password X), and a YubiKey can be used in a compatible browser for authentication when signing into the account. I'm not aware of any biometric support in Chrome OS, but perhaps something like that will be possible there someday. Cheers! :)

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