Lost my 1password 6 license

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dprentice
dprentice
Community Member
in Mac

I did a downgrade from 1password 7 to 1password 6 and lost my license.

Can someone send me the license file?

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  • Ben
    Ben
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    Hi @dprentice

    Please reach out to our email team at support@1password.com and they'd be happy to help. We can't recommend using an older version. As a security focused company we'd always recommend running the latest versions of all of your software, but especially your operating system, web browser(s), and 1Password. If you opt to revert to an earlier version that is your prerogative, but it isn't something we can recommend. In any event, our email team should be able to assist with your request. We're unable to look up anyone's personal information or purchase history based on a request here in the public forum.

    Thanks!

    Ben

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