cannot autofill login info

billshepard
billshepard
Community Member

I recently updated to 1Password7. After doing so, I cannot auto fill login and password info. I use Firefox, and it is updated. Add on is also up to date. 1Password 7
Version 7.3.1 (70301008)
1Password Store

I may have originally purchased it from the apple store


1Password Version: 7
Extension Version: 7.3.1
OS Version: 10.14.5
Sync Type: icloud
Referrer: forum-search:I recently updated to 1Password7. Now cannot autofill logins and passwords to Firefox

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @billshepard! Welcome to the forum!

    1Password 7 is a paid upgrade. In order to have filling work, you need to either purchase a license and add it to the 1Password app, or have a 1Password Membership added to the app. Have you done either of these things to activate 1Password 7 already?

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