1Password Autofill icon blocks keyboard


On my wife's Samsung 9 Plus we are trying to access her bank application. It wants 6 digit PIN code. When we try to write numbers, 1Password Autofill icon pops up and it can't be disabled. When I try to click on numbers or close Autofill, it pops up again and I am not able to see my keyboard.

Only workaround was, I added bank login into 1Password and manually selected it via Autofill. Normally it should have asked for my login credentials and then save it, if I wanted.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • periperi

    Team Member
    edited August 2019

    Hi @Naxterra. Thanks for reaching out. The Autofill prompt is provided by the system, so we can't dismiss it. However, if Accessibility is in charge of filling in a given app, 1Password will indeed be able to dismiss that prompt, in which case you'll see an X in the prompt to close it. If you're not seeing this, unfortunately we don't have a way to dismiss it.

    However, it may be possible to exclude certain apps from Autofill. I'll pass your request for this feature on to our development team.

    ref: android-12

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