Vaults seem to not sync correctly. And weird date of purchase

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Mark_Paley
Mark_Paley
Community Member
in Mac

It seems my vaults are not syncing to my MacBook Pro. And when I clicked on my registration it shows that I purchased it today. But I didn’t purchase anything. Worried that something really bad happened. Help.

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  • Mark_Paley
    Mark_Paley
    Community Member
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    Update: apparently I have two vaults and when I selected both vaults I seem to now have recently changed and added logins. However the password for 1password on my MacBook Pro is an old password and not the one I’m using for my other two devices. I think I need help cleaning my vault system.

  • ag_ana
    ag_ana
    1Password Alumni
    edited August 2019
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    Hi @Mark_Paley!

    I see that you have emailed us with the same question already. In order to avoid duplicating support efforts, we are going to get back to you over there as soon as we can.

    ref: MIN-13169-175

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